Work trip on. Bill shock off.
Client meetings, site visits, trade shows. Check where your team is going and know exactly what it can cost before anyone gets on a plane. Every SIM has a £0 spend limit.
Every trip, one clear answer.
Included, covered with Travel Safe, or not covered. Here's what that looks like for some typical work trips.
Your team abroad. Your bill in check.
Every Kindly SIM has a £0 spend limit, so there are no extras for anyone to run up. Abroad, the only thing that can reach your bill is Travel Safe, and only on SIMs an admin has chosen.
- £0 spend limit on every SIMNo premium numbers, no surprise extras, nothing for finance to chase.
- Admins choose who gets Travel SafeOwners and admins turn it on in the Kindly app, just for the SIMs that are travelling.
- It stops at the daily allowanceOnce a SIM's used its 500MB for the day, roaming pauses until midnight UK time. It never runs on.
- One clear billPlan prices plus any Travel Safe days, with VAT shown. Nothing else can be on it.
Prices exclude VAT. Days on office or hotel WiFi, or with phones off, cost nothing.
A sales day in Chicago, with Travel Safe.
For over 100 destinations outside Europe. It's off until an admin turns it on in the app, so you only pay for trips you've approved.
- Before they fly
Turn it on in the app
For each SIM that's travelling. Free to turn on.
- 8:00
Emails on the way in
The Travel Safe day starts. £7.50 + VAT, and that's it for today.
25MB of 500MB - 13:00
Maps to the client
Calls to the office and messages to the team.
300MB of 500MB - 19:00
500MB reached
Roaming pauses. No extra charge, ever. Hotel WiFi takes over.
Paused until midnight UK time - Midnight UK
Fresh day
A new 500MB, if the phone's used tomorrow. Days it isn't used cost £0.
Your minutes cover
- Calls within the country you're in
- Calls back to the UK
- Calls to another country in the same region
Good to know
- Calls to a different region, like USA to China
- Picture messages, ships, planes and satellite networks
- We can't promise every incoming call will connect
Every SIM works in Europe.
45 destinations, from Dublin to Zurich, including Switzerland, Norway, the Channel Islands and the Canary Islands. Nothing to switch on, nothing extra to pay.
On 10GB and used 4GB at home this month? That SIM has 6GB for Frankfurt.
No signal means no bill.
Outside Europe and Travel Safe, your Kindly SIM simply won't connect. That's on purpose: you can't be charged for a network we don't cover.
- MoroccoNo signal
- MaldivesNo signal
- VietnamNo signal
- KenyaNo signal
- TunisiaNo signal
- CubaNo signal
- MauritiusNo signal
- AndorraNo signal
Need loads of data? The honest answer.
Use office or hotel WiFi where you can. For long postings or heavy data, a local SIM or travel eSIM is the right tool. We don't sell them; we'd rather point you the right way.
Same in Travel Safe countries: 500MB a day is for email, maps and messages, not video calls all day.
Your team's pre-trip checklist.
Four quick things. Tap each tag as you go.
Roaming, answered.
Still not sure? Check your destination at the top, or ask us in the app.
No. It's off until an owner or admin turns it on for a SIM in the Kindly app, so you're never charged for a trip you didn't approve. You can turn it on any time once your first Direct Debit has gone through.
Only on days you use your phone in a Travel Safe country. A day runs midnight to midnight UK time and starts with your first call, text or bit of data. Each day used is £7.50 + VAT, added to your next bill with a VAT invoice.
No. Every SIM has a £0 spend limit. Abroad, the only thing that can reach your bill is Travel Safe, at £7.50 + VAT a day, and only on SIMs an owner or admin has turned it on for.
Roaming pauses until midnight UK time, then a fresh day starts. It never carries on and charges more.
On 10GB and 20GB, your normal allowance, shared with what you use at home. On Unlimited, up to 25GB in Europe each month (it resets on your bill date), and unlimited again back in the UK.
In the Europe Zone, yes, just like at home. In Travel Safe countries we can't promise every incoming call will connect, so it's best to call out, or call over WiFi when you can.
Message us in the Kindly app and we'll switch it off for you.
Your SIM won't connect there, so you can't be charged. Use WiFi, or a travel eSIM if you need data.
Phones can sometimes pick up a network across a border, for example between Cyprus and Northern Cyprus. Keep an eye on which network you're connected to.
Yes. Travel Safe days appear on your monthly bill with VAT shown, alongside your plan prices.
No. Bolt-ons are for UK data only.
Send the team. Keep the budget.
Europe included, Travel Safe when you approve it, a £0 spend limit on every SIM, and £1 a month to good causes from every SIM.
