For you and your family
Your SIM, your control.
Change plan, check what you've used, add a SIM for someone at home or replace a lost one — in a couple of taps, no phone queue.
Your account
Your SIM, your control.
Change plan, check what you've used, add a SIM for someone at home or replace a lost one — in a couple of taps, no phone queue.
Change plan any time
Need more data this month? Move up or down whenever you like — it's 30-day rolling, so nothing locks you in.
See your usage
Data, calls and texts in plain numbers, so you know where you are before the month ends.
Add family SIMs
Put partners, kids or parents on the same account and pay one simple bill.
Lost or stolen
Bar your SIM straight away and order a replacement — your number stays yours.
Keep your number
Bring your number across with a PAC code. Usually done within one working day.
Roaming without worry
Europe roaming is included. Every SIM has a £0 spend limit, so a holiday can't cause bill shock.
YOU'RE IN CHARGE
One account. Every SIM under control.
£0 spend limit on every SIM
No SIM can run up a charge. Your bill is your plan price, plus Travel Safe days if you use them.
Extras are paid for up front
Need more data? Add a bolt-on for any SIM and pay there and then, by bank or from credit.
You decide
Only the account holder can add credit or buy a bolt-on.
Getting set up
Up and running in minutes.
1
Pick your plan
Choose the data you actually use — prices include VAT and never rise mid-contract.
2
Activate and port
Pop the SIM in and keep your old number with a PAC code.
3
Manage it yourself
Change plan, add family SIMs or pause extras whenever you want from your account.
Real people
If you'd rather just talk to someone, you can.
Our UK team answers the phone. No chatbot maze, no being passed around — and no retention scripts if you decide to leave.
Questions
Managing your SIM, answered.
Yes. Changes take effect from your next billing date and there's no fee for switching.
Add it in your account and choose their plan. Everything stays on one bill.
Bar the SIM in your account, then order a replacement. Your number transfers to the new SIM.
No. Your price is your price — no annual rises for as long as you stay.
Yes, on every plan. Every SIM has a £0 spend limit, so nothing extra can be charged. On Unlimited you can use up to 25GB of data a month in Europe.
Personal
Mobile that stays simple after you've signed up.
Fair prices, no annual rises, and everything you need in one account.