Holiday mode on. Bill shock off.
Sun, snow or city break, take your phone and enjoy it. Check where you're going, and know before you fly exactly what it can cost. For you, and for everyone in the family.
Every trip, one clear answer.
Included, covered with Travel Safe, or not covered. Here's what that looks like for some favourite trips.
A teenager, a pool and a phone. Relax.
Every Kindly SIM has a £0 spend limit, so there are no extras to run up. Abroad, the only thing that can ever reach your bill is Travel Safe, and only on SIMs you've chosen.
- £0 spend limit on every SIMNo premium numbers, no surprise extras, no "I didn't know that cost money".
- You choose who gets Travel SafeAnyone with Full access on the account can turn it on for any SIM, just for the trip.
- It stops at the daily allowanceOnce a SIM's used its 500MB for the day, roaming pauses until midnight UK time. It never runs on.
- Europe needs nothing at allEvery SIM roams like home across 45 destinations, with nothing to switch on.
The real cost is often lower: days on hotel WiFi, or with phones off, cost nothing.
A day in New York, with Travel Safe.
For over 100 destinations outside Europe. It's off until you turn it on in the app, so you only ever pay for something you chose.
- Before you fly
Turn it on in the app
For each SIM that's travelling. Free to turn on.
- 8:00
First WhatsApp home
Your Travel Safe day starts. £7.50, and that's it for today.
25MB of 500MB - 13:00
Maps to Central Park
Photos, messages and a call to Gran.
300MB of 500MB - 19:00
500MB reached
Roaming pauses. No extra charge, ever. Hotel WiFi takes over.
Paused until midnight UK time - Midnight UK
Fresh day
A new 500MB, if you use your phone tomorrow. Days you don't use it cost £0.
Your minutes cover
- Calls within the country you're in
- Calls back to the UK
- Calls to another country in the same region
Good to know
- Calls to a different region, like USA to China
- Picture messages, ships, planes and satellite networks
- We can't promise every incoming call will connect
Your plan packs itself.
45 destinations, from Lisbon to the Alps, including Switzerland, Norway, the Channel Islands and the Canary Islands. Nothing to switch on, nothing extra to pay.
On 10GB and used 4GB at home this month? You've got 6GB for Spain.
No signal means no bill.
Outside Europe and Travel Safe, your Kindly SIM simply won't connect. That's on purpose: you can't be charged for a network we don't cover.
- MoroccoNo signal
- MaldivesNo signal
- VietnamNo signal
- KenyaNo signal
- TunisiaNo signal
- CubaNo signal
- MauritiusNo signal
- AndorraNo signal
Need loads of data? The honest answer.
Use WiFi where you can. For a long trip or lots of data, get a travel eSIM. We don't sell them; we'd just rather point you the right way.
Same in Travel Safe countries: 500MB a day is for maps, messages and keeping in touch, not streaming all day.
Your phone's packing list.
Four quick things. Tap each tag as you go.
Roaming, answered.
Still not sure? Check your destination at the top, or ask us in the app.
No. It's off until you turn it on for a SIM in the Kindly app, so you're never charged for something you didn't choose. You can turn it on any time once your first Direct Debit has gone through.
Only on days you use your phone in a Travel Safe country. A day runs midnight to midnight UK time and starts with your first call, text or bit of data. Each day used is £7.50, added to your next bill.
No. Every SIM has a £0 spend limit. Abroad, the only thing that can reach your bill is Travel Safe, at £7.50 a day, and only on SIMs that someone with Full access has turned it on for.
Roaming pauses until midnight UK time, then a fresh day starts. It never carries on and charges more.
On 10GB and 20GB, your normal allowance, shared with what you use at home. On Unlimited, up to 25GB in Europe each month (it resets on your bill date), and unlimited again back in the UK.
In the Europe Zone, yes, just like at home. In Travel Safe countries we can't promise every incoming call will connect, so it's best to call out, or call over WiFi when you can.
Message us in the Kindly app and we'll switch it off for you.
Your SIM won't connect there, so you can't be charged. Use WiFi, or a travel eSIM if you need data.
Phones can sometimes pick up a network across a border, for example between Cyprus and Northern Cyprus. Keep an eye on which network you're connected to.
No. Bolt-ons are for UK data only.
Pack the suncream. Leave the worry.
Europe included, Travel Safe when you want it, a £0 spend limit on every SIM, and £1 a month to good causes wherever you are.
