Roaming that can't
catch you out.
Roaming is one of the biggest surprise costs when your team or volunteers travel — and the last thing a tight budget needs. So we cap it, hard. Roam like home in the EU, stay covered worldwide with Travel Safe, and you literally can't go over.
The hidden cost
The mobile bill that catches charities out.
Someone travels for a project, a volunteer's phone connects abroad, and the invoice lands weeks later — bigger than anyone budgeted for. On a tight or grant-funded budget, that's not just annoying: it's money that should have reached the cause, and a hole in a plan that can't flex. Most networks treat that surprise as the point. We do the opposite.
How it works
Three ways you're covered.
In the EU — just carry on
Calls, texts and data across the EU, included — for staff, volunteers or trustees. Roam like you're at home, and you can't run past your allowance. A hard stop, not a surprise overage.
Beyond the EU — Travel Safe
Your global safety net for field trips and overseas programmes: worldwide cover with a hard daily cap. You only pay for the days it's actually used — and no one can go over.
WiFi Calling included
Call and text over any wifi — accommodation, an office, a field base — as if you're in the UK. No signal needed, no roaming charge. So the people you send abroad stay reachable.
The whole point: you can't overspend.
Both your EU allowance and Travel Safe are hard-capped — real stops, not alerts a busy volunteer can blow through. Roaming stops being a gamble and becomes a cost you can predict to the penny, whoever's travelling. So an overseas project budgets accurately — and nothing surprising ever has to be explained to a funder.
Send people abroad — and keep them reachable.
Duty of care
When staff or volunteers work overseas — sometimes somewhere remote — staying contactable is part of your duty of care. WiFi Calling keeps them reachable wherever there's wifi, worldwide Travel Safe cover means their phone works when they land, and per-SIM spend caps mean one volunteer can't accidentally run up a bill. Peace of mind for them, and for you.
Before you go
Check your destination.
Heading somewhere specific? See what's included and what it costs, country by country.
Straight talk
Need serious data abroad? Get a travel SIM — we'll even point you to one.
Travel Safe is a safety net, not a heavy-data plan. If someone's on a long placement or genuinely needs a lot of data abroad, the honest answer is a dedicated travel SIM — and we don't even sell them. We'd rather tell you the truth than send your charity a big roaming bill.
Questions
Roaming, answered.
Yes — on every plan (fair-use of 25GB per month applies). It's a hard stop, so there's no surprise overage.
Yes. Every allowance is hard-capped, and you can set spend caps per SIM — so one volunteer's phone can't land you a shock bill.
A hard daily cap of £7.50 +VAT, charged only on the days it's actually used, giving 500MB, 200 minutes and 100 texts. No usage, no charge — and no way to go over.
Yes — because the cost is predictable, you can budget overseas travel accurately into a bid and attribute it cleanly to the grant, with no overage to explain later.
As long as there's wifi, WiFi Calling lets them call and text as if they're in the UK. Where there's mobile signal, Travel Safe keeps them covered worldwide.
Report it in your account or to our UK team and we'll block the SIM straight away, so it can't be used.