The small print, in plain English.
Every page starts with a short summary. The full wording sits underneath.
Customer terms
The contract between you and Kindly, for personal, business and charity customers.
Privacy notice
What we collect, why, who we share it with and your rights.
Complaints code
How to complain and how to reach the Communications Ombudsman.
Extra help policy
Support for customers who need extra help, in any circumstances.
Price list
Every price in one place, including extras and what's free.
Contract summaries
The key facts for each plan, as required before you order.
Cancellation form
For personal customers within the 14-day cooling-off period.
Website terms
The rules for using this website.